Have you got a message on whatsapp while you booking a movie tickets or bus tickets instead of text message, yes those are from business whatsapp account. Now compines can make use whatsapp instead of text messages. Possibly you can chat with them while this was not true in case of text messages. Just make sure that profile is whatsapp biz account by finding green tick badge next to number or profile name. Whatsapp official website has detailed the features about business profile on their website.
Here is the small glimpse of finding of business account.
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